Contact

Contact support

We answer every message within one business day (Monday to Friday). For a problem with a file, include the job ID from your dashboard.

We use your details only to answer your message. See our Privacy Policy.

Email

contact@lufsready.com

Support, billing, privacy requests and legal notices.

Mailing address

ZEN CHAN LLC
8206 Louisiana Blvd NE, Ste A #11004
Albuquerque, NM 87113
United States

For postal correspondence and legal notices. Not a walk-in office.

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For account, billing or privacy requests, please use email or the form so we can verify your account.

Billing questions

Refunds within 14 days can be requested from Billing in your dashboard or by email. Please contact us before opening a dispute with your bank; we resolve billing issues quickly.